Privacy policy

Privacy Policy | Jenny's Cookies

At Jenny's Cookies (operated by Shima & Co. K.K.), we take the protection of your personal information seriously. We comply with Japan's Act on the Protection of Personal Information and are committed to handling your data with care, transparency, and respect.

1. Definition of Personal Information
Personal information refers to any information that can identify a specific individual, such as your name, date of birth, phone number, email address, or place of work.

2. Collection and Use of Personal Information
We collect and use personal information only for the following purposes, and only with your consent:
· To process and deliver your order
· To provide information about new products or services that may be of interest to you
· To respond to your inquiries and improve our service

3. Sharing with Third Parties
We will not disclose or share your personal information with any third party without your prior consent, except where required by law.

4. Use of Subcontractors
In some cases, we may share limited personal information with trusted third-party service providers (such as delivery companies) in order to fulfill your order. All subcontractors are required to handle your data appropriately and securely.

5. Data Management
We have appointed a dedicated person responsible for personal information protection. We take appropriate security measures to prevent unauthorized access, loss, or leakage of your personal information, and keep your data accurate and up to date.

6. Access, Correction, and Deletion
If you wish to inquire about, correct, or delete the personal information we hold about you, please contact us and we will respond promptly after verifying your identity.

7. Security
Our store is hosted on Shopify, which uses SSL encryption for all data transmitted between your browser and our server. Your personal information is sent safely and securely.

For any privacy-related inquiries, please contact us at:
hello@shimaokinawa.com