Terms of service

Terms of Service | Jenny's Cookies

Welcome to Jenny's Cookies! These Terms of Service outline the rules for using our website and purchasing our products. By accessing our website or placing an order, you agree to these terms. Please read them carefully.

Overview
This website is operated by Shima & Co. K.K. ("we", "us", "our"). By using our website — including all information, tools, and services — you agree to be bound by these Terms of Service, along with any additional policies referenced on this page. These terms apply to all users of this site, including browsers, customers, and vendors.

Please read these Terms of Service carefully before using our website. If you do not agree to these terms, you may not access or use our services.

We reserve the right to update these Terms of Service at any time by posting changes to this page. It is your responsibility to check this page periodically. Continued use of the site after any changes constitutes your acceptance of the updated terms. Our store is hosted by Shopify Inc., an e-commerce platform through which our products and services are offered.

SECTION 1 — ONLINE STORE TERMS
By agreeing to these Terms of Service, you confirm that you are of legal age in your country of residence, or that you have obtained parental or guardian consent to use this site.

You may not use our products or services for any unlawful purpose, or in violation of any applicable laws or regulations. You may not transmit viruses or any other malicious code that could damage or disrupt our website. Violation of any of these terms will result in immediate termination of your access to our services.

SECTION 2 — GENERAL CONDITIONS
We reserve the right to refuse service to anyone, at any time, for any reason.

Your credit card information is always encrypted during transmission. Non-sensitive information may be transmitted unencrypted across networks. You agree not to reproduce, duplicate, sell, resell, or exploit any part of our services without our express written permission. Section headings in these Terms are for convenience only and do not affect their interpretation.

SECTION 3 — ACCURACY, COMPLETENESS AND CURRENCY OF INFORMATION
We are not responsible for any errors, inaccuracies, or outdated information on this site. Some content on this site may be historical and is provided for reference only. We reserve the right to update or change the content of this site at any time without obligation to notify you.

SECTION 4 — CHANGES TO SERVICES AND PRICES
Product prices are subject to change without prior notice. We reserve the right to modify or discontinue any part of our services at any time without notice, and we shall not be liable to you or any third party for any such changes.

SECTION 5 — PRODUCTS AND SERVICES
Certain products may be available exclusively through our website and may be subject to limited quantities. Returns and exchanges are subject to our Refund Policy.

We make every effort to display our products accurately, including colors and images. However, we cannot guarantee that your device's display will accurately reflect the actual product. We reserve the right to limit sales of our products to any person, geographic region, or jurisdiction, and to change product descriptions or prices at any time without notice.

SECTION 6 — ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse or cancel any order at our discretion. We may limit quantities purchased per customer, household, or order. You agree to provide accurate, current, and complete purchase and account information for all transactions made through our store.

SECTION 7 — OPTIONAL TOOLS
We may provide access to third-party tools that we do not monitor or control. Such tools are provided "as is" and "as available" without any warranties. Your use of any optional tools is entirely at your own risk. Please review the terms of any third-party tools before using them.

SECTION 8 — THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of any third-party sites. Any transactions you conduct with third parties are solely between you and that third party. We encourage you to review the policies of any third-party sites you visit.

SECTION 9 — USER COMMENTS AND FEEDBACK
If you submit comments, ideas, or feedback to us, you grant us the right to use, edit, publish, and distribute such content in any medium at any time. We are not obligated to maintain confidentiality of any submissions or to compensate you for them. You agree not to submit content that is unlawful, offensive, defamatory, or that infringes the rights of any third party.

SECTION 10 — PERSONAL INFORMATION
Your submission of personal information through our store is governed by our Privacy Policy. Please refer to our Privacy Policy for details.

SECTION 11 — ERRORS, INACCURACIES AND OMISSIONS
There may occasionally be errors or inaccuracies on our site relating to product descriptions, pricing, promotions, or availability. We reserve the right to correct any such errors and to cancel orders affected by inaccurate information, even after an order has been placed.

SECTION 12 — PROHIBITED USES
You may not use our site or its content for any unlawful purpose, to solicit others to perform unlawful acts, to violate any applicable laws or regulations, to infringe our intellectual property rights or those of others, to submit false or misleading information, to upload malicious code, to collect personal data without consent, or for any obscene or immoral purpose. Violation of these prohibitions may result in termination of your access to our services.

SECTION 13 — DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
We do not warrant that our services will be uninterrupted, error-free, or secure. We cannot guarantee the accuracy of results obtained through use of our services.

Your use of our services is at your own risk. Our services and all products available through our site are provided "as is" without any warranty of any kind, express or implied, including warranties of merchantability or fitness for a particular purpose.

To the extent permitted by law, we shall not be liable for any damages arising from your use of our services, except in cases of our own willful misconduct or gross negligence. In such cases, our liability shall be limited to the amount you paid to us.

Contact
For any questions regarding these Terms of Service, please contact us at:
hello@shimaokinawa.com

Shima & Co. K.K. | Operating Jenny's Cookies